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Clear the Paper Jam at the Duplex Unit; at Door A and B

Product support for
Phaser 7500
Article ID
KB0091854
Published
2016-04-11

NOTE: Follow the recommended guidelines and avoid problem areas to minimize paper jams. See the Related Content for additional information.

  1. Make sure Paper Tray 1 is in the down / operating position, and locate the latch for Left Door A. The latch is located on the left side of the printer, along the top edge.

    WARNING: Some components behind the left door may be hot.

  2. Push up the latch and lower the door down.

  3. Open Door A

  4. Remove any jammed paper from inside the printer. Make sure to remove any pieces of paper.

  5. Remove Jam

  6. Raise Left Door A up into the closed position.

  7. Locate the latch for Left Door B. The latch is located on the left side of the printer, directly below the latch for Left Door A.

  8. Door B

  9. Push up the latch and lower the door down.

  10. Open Door B

  11. Remove any jammed paper from inside the printer. Make sure to remove any pieces of paper.

  12. Remove Jam

  13. Raise Left Door B up into the closed position.




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