Update the Printer Software (Firmware)
- Product support for
- AltaLink B8145 / B8155 / B8170 Multifunction Printer
- Article ID
- KB0029089
- Published
- 2024-03-12
WARNING: It is highly recommended to consult with your Network or System Administrator before performing any software (firmware) update. Some updates may cause the machine to become non-compliant and cease to work as intended with the environment in which it is installed.
You can update your device when Xerox releases a new version of device software or firmware. To download the latest software update file in .dlm format, go to www.xerox.com/office/support.
Note: A service call is NOT required to upgrade the device software / firmware. Upgrades are designed to be performed by a customer.
Upgrade the software to one of the below versions
Xerox® AltaLink B8145/B8155 |
120.013.004.04600 |
Xerox® AltaLink B8170 |
120.014.004.04600 |
Updating the Device Software
When Xerox releases a new version of software for your device, you can install the software upgrade file using the Embedded Web Server (Fleet Orchestrator) or manually using a USB Flash drive. Both methods are described in this article.
Note: Software upgrade files do not overwrite printer configuration settings.
Updating the Software in the Embedded Web Server Using Fleet Orchestra
For more information about this feature, refer to Fleet Orchestrator.
Setting the Security Installation Policy for Software Upgrade
To set the installation policy for software upgrades:
In the Embedded Web Server, click Properties→Security→Installation Policies.
To allow software upgrades to install on the device, for Software Upgrade, select Allow Software Upgrades. This setting allows software upgrades at the control panel touch screen, at the Embedded Web server, automatic software upgrades using FTP, and using print submission.
Click Apply.
Installing a Software Upgrade File
In the Embedded Web Server, click Properties→Fleet Orchestrator.
Click Create/Install File→Install a File.
Click Software Upgrade File.
To change the installation policy, in the Details area for Installation Policy, click the current policy setting. Change the policy as needed, then navigate back to the Install Configuration File page.
In the File to Install field, click Browse, then select the software upgrade file that you want to install.
If you are installing the upgrade on a publisher, and you are using file sharing, select the Share This File option.
Note: On the Fleet Orchestrator page, when you select Configure File Sharing, the Share This File feature appears. This feature is available for a Publisher device only. For details, refer to Configure File Sharing.Click Install. Software installation begins several minutes after you submit the software to the device.
Software installation begins several minutes after you submit the software to the device. When installation begins, the Embedded Web Server is disabled. You can monitor the installation progress from the control panel touch screen.
After the upgrade completes, the device restarts, then prints a Configuration Report. To verify that the software has updated, check the Configuration Report or view the current software version. For details, refer to Extended Software Upgrade Details below.
Enabling Automatic Software Upgrade
You can configure the device to connect to an FTP directory on your network to update the device software. To use this feature, download the latest software file, then copy it to an FTP server. After the software upgrade completes, the device retains all configured network settings and installed
options.
Note: You can use the file-sharing function of Fleet Orchestrator to manage clone files and 1-Touch Add-On files. You can manage software upgrades using either the Fleet Orchestrator file sharing function, or automatic software upgrades with FTP. It is recommended that you use only one software-upgrade method.
To schedule automatic upgrades:
In the Embedded Web Server, click Properties→Fleet Orchestrator.
Click Create/Install File→Install a File.
Click Automatic Software Upgrade.
To change the installation policy, in the Details area for Installation Policy, click the current policy setting. Change the policy as needed.
In the Schedule area, select Enabled.
For Refresh Start Time, select Hourly or Daily. If you select Daily, type the time in hours and minutes.
Enter the FTP server information:
In the Connection area, for Host, select the address type. The options are IPv4, IPv6, or Host Name.
For Host, type the appropriately formatted address and port number of the server where the upgrade software is located. The default port number is 21.
For Directory Path, type the full path to the .dlm software upgrade file on the server.
For Login Name, type the name that the device uses to access the server.
Type the password, then type the password again to verify.
To update an existing password, select Save Password.
Click Save.
Extended Software Upgrade Details
If there are software upgrades installed on your device, you can view information about the upgrades:
In the Embedded Web Server, click Properties→Fleet Orchestrator.
In the Configuration Files area, for Software Upgrade, click View.
Current Software: The Current Software section shows the date and time of the most recent installation, and the current software version number.
Last Upgrade Attempt: The Last Upgrade Attempt section shows the date and time of the most recent software upgrade attempt, the software version, and the installation status.
Click Close.
Manually Updating the Software Using a USB Flash Drive
When a new version of software is available, download the software upgrade file to your computer, then copy the file to a USB Flash drive.
To install a software upgrade file from a USB Flash drive, log in to the Embedded Web Server as a System Administrator.
To install the software upgrade file:
Insert the USB Flash drive into a USB port on the printer.
At the control panel touch screen, touch Install File.
Browse for the software upgrade .dlm file, then touch Install.
To confirm the file installation, touch Install.
When you are prompted, remove the USB Flash drive from the USB port.
Caution: To avoid corrupting the installation, do not remove the USB Flash drive until directed to do so.
The device installs the software upgrade file. After the upgrade completes, the device restarts, then prints a Configuration Report.