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Disable the Letter / A4 Substitution Option

Product support for
Phaser 4510
Article ID
KB0046895
Published
2016-03-24

When the Cover Page source is set to Tray 4 and the Document source is set to Tray 2, for example, all pages of the document are printed on paper from a paper tray other than the trays specified. To prevent this from occurring, disable the Letter / A4 Substitution option.

To disable the option:

  1. From the computer, open an Internet browser window.

  2. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. the CentreWare Internet Services window will be displayed.

  3. Click on the [Properties] button. The Properties window will be displayed.

  4. Click on the [+] next to the General folder to expand the folder and display the contents.

  5. Click on the [Printer Defaults] link. The Printer Defaults window will be displayed.

  6. Under the User Preferences section, select [Off] from the Letter / A4 Substitution pull-down menu.

  7. Click on the [Save Changes] button.

  8. Close the browser window.