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Clear the Paper Jam in Areas 3 and 4

Product support for
Xerox DocuJob Converter (XDJC), DocuPrint 100/100MX, DocuPrint 115/115MX, DocuPrint 135/135MX, DocuPrint 155/155MX, DocuPrint 2000 Series 180/180MX Enterprise Printing System, DocuPrint 180 Laser Printing System, DocuPrint 180 LMX Large Format MICR Printer, DocuPrint 180MX, DocuPrint 4135 Laser Printing System, DocuPrint 4635 Laser Printing System, DocuTech 135 Production Publisher, DocuTech 6100 Production Publisher, DocuTech 6115, DocuTech 6135, DocuTech 6155, DocuTech 6180, DocuTech 128 HLC, DocuTech 155 HLC, DocuTech 180 HLC, DocuTech Extended Storage, DocuTech Network Server, EC-PJM, NSPlus
Article ID
KB0034089
Published
2015-09-01
NOTE: Even if paper is not visible, go through the sequence to clear the paper jam. Carefully inspect the rollers for any debris or torn pieces of paper. When clearing misfeeds, make sure a full sheet of paper is cleared and there are no pieces of paper left in the machine.

To clear area 3:

  1. Open the right Processor Door using the handle above Paper Tray 1.

  2. Remove all paper in the area to the right of Paper Tray 2.

To clear area 4:

  1. Grasp the green handle located in the lower left corner of the machine; approximately three inches from the bottom.



  2. Pull the handle out toward you, and up at the same time.

  3. Remove all paper in the area below Paper Tray 2.

  4. Pull the handle toward you, then release and lower the handle into position.

  5. Close the Processor Door.