Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

Remove Paper Jams in Tray 5 (Bypass Tray)

Product support for
DocuColor 242/252/260
Article ID
KB0033654
Published
2015-07-24

  1. Open the Tray 5 Cover. Check the paper feed entrance area and remove any jammed paper.

    NOTE: When two or more sheets of paper are loaded, remove all of the paper from the tray.

  2. Close the Tray 5 Cover.

    NOTE: If paper is torn, make sure to remove any paper fragments from inside the machine.

  3. Remove the paper from the tray and fan the paper. Make sure that all four corners are neatly aligned.

  4. Replace the paper into the tray with the printing side facing up until its lead edge lightly touches the paper feed entrance.