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Clear the Paper Jams in Areas 7, 6, 5, 4, and 2

Product support for
DocuTech 6100 Production Publisher, DocuTech 6115, DocuTech 6135, DocuTech 6155, DocuTech 6180
Article ID
KB0033510
Published
2015-09-01

NOTE: These areas should be cleared in the order given; from areas 7, 6, 5, 4, and then area 2.

To clear area 7:

  1. Open the Processor Doors.

  2. Just below the top of the machine, behind the left Processor Door, is a green handle with an arrow pointing up and to the left. Lift up and hold the green handle in this position.



  3. Below the green handle is a green knob. Rotate the knob to the left and remove any paper in this area.

    NOTE: If paper falls into the machine, and cannot be retrieved, a service call will need to be placed. This happens occasionally, but not normally.

  4. Lower the green handle. Make sure that the area 7 baffle is lowered and latched securely.

To clear area 6:

  1. Locate and pull out the Fuser Module. Grasp the square gray handle with a horizontal green stripe and rotate it out and up at the same time. The handle is located above and to the left of Paper Tray 1.



    CAUTION: The Fuser is very hot!

  2. Remove any paper in the Fuser area. Make sure to look at the bottom of the Fuser Module for any trapped sheets of paper.



  3. Push the Fuser Module into the machine until it stops.

To clear area 5:

  1. To the left of Paper Tray 2 is a green handle with an arrow on it. Rotate the handle to the right, and hold it in this position.

  2. Remove all paper from the area to the left of Paper Tray 2.



  3. Rotate the handle to the left.

To clear areas 4:

  1. Grasp the green handle located in the lower left corner of the machine; approximately three inches from the bottom.



  2. Pull the handle out toward you, and up at the same time.

  3. Remove all paper in the area below Paper Tray 2.

  4. Pull the handle toward you, then release and lower the handle into position.

  5. Close the Processor Door.

To clear area 2:

  1. Open the right Processor Door using the handle above Paper Tray 1.

  2. Lift the green handle in the lower right corner of the machine; approximately three inches from the bottom.

  3. Remove all paper from this area.



  4. Lower the green handle back into position.

NOTE: Even if paper is not visible, go through the sequence to clear the paper jam. Carefully inspect the rollers for any debris or torn pieces of paper. When clearing misfeeds, make sure a full sheet of paper was cleared and there are no pieces of paper left in the machine.