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Fault Code 310-330, 345-354 Fuser Motor Fault

Product support for
AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer
Article ID
KB0032541
Published
2023-09-20
  1. If the Fault Code 345-354 is displayed Contact Support for Additional Assistance. Service is Required.

  2. Check the Printer Fault Code History. (Embed to article 2093480 Fuser System Error article)

    • If Fault Code 345-354 is listed in the fault code history Contact Support for Additional Assistance. Service is Required.

    • If Fault Code 345-354 is not listed in the fault code history continue with the step 3 below.

  3. Power Off the Printer, Wait Two Minutes, then Power On the Printer.

  4. Clear the Jam at Door A.

  5. Remove and Reinstall the Fuser Module.

  6. This Problem Requires Additional Assistance. Contact Support.