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Fiery Icon Missing

Product support for
AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Article ID
KB0031175
Published
2020-07-30

Note: In some instances, the registration of the Fiery registration link on the printer will not be successful. This will fail if using anything other than the default admin password. 

  1. Run the printer's registration link In Fiery Web Tools to synchronize with the printer. Be sure to wait until the fiery is connected and fully communicating to change the printer admin password.

  2. Reboot both the printer and fiery. The fiery icon should appear now.

Note: The BIOS ID required to change the Fiery configuration page will be displayed from the fiery icon, once that’s enabled. 

For an administrator to login and register the printer registration link at the fiery, make sure the following conditions are met:

  • Make sure the date, time, and time zone of the fiery and the printer are the same.

  • Make sure the printer's password is set to the printer serial number or 1111 for automatically registration. For more information about how to find the serial number, refer to Find the Serial Number.

Note: Remember that every time the system software is reloaded the Fiery Administrator Password resets to Fiery 1

If the problem persists, contact Support for additional assistance.