Make Sure the Correct Ink Stick is Being Inserted

Several variations of ColorQube ink sticks are available for the 8570/8580/8870/8880 depending on where the product is sold and the applicable billing plan.

To identify the type of ink stick being used, refer to the SKU notches on the bottom of the ink stick.

NOTE: The printer will accept whole ink sticks only; partially used ink sticks or sticks with missing pieces will be rejected by the printer as an incorrect type of ink stick.

Make sure that the SKU on the ink stick in question is compatible with the printer, based on the chart below. If a metered stick is inserted, but the printer has not been enabled for metered ink, see the Related Content for information on how to enable metered ink.

Related Content

• Enable Metered Supplies