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Paper and Paper Tray Specifications

Product support for
WorkCentre 7830/7835/7845/7855, WorkCentre 7970
Article ID
KB0014326
Published
2020-09-25

This solution will provide specifications for the following items:

  • Supported Paper Types and Weights for 1-Sided Printing

  • Supported Standard Paper Sizes

  • Supported Paper Sizes and Weights for Automatic 2-Sided Printing

  • Supported Custom Paper Sizes

Paper Storage Guidelines

Storing your paper and other media properly contributes to optimum print quality.

  • Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.

  • Reduce the exposure of paper to strong lights for long periods of time.

  • Maintain constant temperatures and relative humidity.

  • Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.

  • Store paper flat, either on pallets, cartons, shelves, or in cabinets.

  • Avoid having food or drinks in the area where paper is stored or handled.

  • Do not open sealed packages of paper until you are ready to load them into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.

  • Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.

Supported Paper Types and Weights for 1-Sided Printing

Tray

Paper Types

Trays 1 - 5

  • Plain

  • Plain Reloaded

  • Bond

  • Hole Punched

  • Pre-Printed

  • Letterhead

  • Recycled

  • Transparencies

60-105 g/m2

  • Lightweight Cardstock

  • Lightweight Cardstock Reloaded

  • Lightweight Glossy Cardstock

  • Lightweight Glossy Cardstock Reloaded

  • Labels

106-169 g/m2

  • Cardstock

  • Cardstock Reloaded

  • Glossy Cardstock

  • Glossy Cardstock Reloaded

170-216 g/m2

  • Envelope (Tray 1, only with Envelope Tray installed in the slot)

 

Trays 1-4

  • Heavyweight Cardstock

  • Heavyweight Cardstock Reloaded

  • Heavyweight Glossy Cardstock

  • Heavyweight Glossy Cardstock Reloaded

217-256 g/m2

Tray 5

  • Envelopes (75-300 g/m2)

  • Transparency

High Capacity Feeder (Tray 6)

  • Bond

60-256 g/m2

Supported Standard Paper Sizes

Tray

European Sizes

North American Sizes

Tray 1

A5 (148 x 210 mm)
A4 (210 x 297 mm)
A3 (297 x 420 mm)
B5 (176 x 250 mm)
B4 (250 x 353 mm)
JIS B5 (182 x 257 mm)
JIS B4 (257 x 364 mm)

Statement (5.5 x 8.5 in.)
Executive (7.25 x 10.5 in.)
Letter (8.5 x 11 in.)
US Folio (8.5 x 13 in.)
Legal (8.5 x 14 in.)
Tabloid (11 x 17 in.)

Trays 2-4 of the 3-Tray Module

Tray 2 of the High-Capacity Tandem Tray Module

Tray 2 of the 1-Tray Module

A5 (148 x 210 mm)
A4 (210 x 297 mm)
A3 (297 x 420 mm)
B5 (176 x 250 mm)
B4 (250 x 353 mm)
JIS B5 (182 x 257 mm)
JIS B4 (257 x 364 mm)
SRA3 (320 x 450 mm)

Statement (5.5 x 8.5 in.)
Executive (7.25 x 10.5 in.)
Letter (8.5 x 11 in.)
US Folio (8.5 x 13 in.)
Legal (8.5 x 14 in.)
Tabloid (11 x 17 in.)
Tabloid Extra (12 x 18 in.)

Trays 3 and 4 of the High-Capacity Tandem Tray Module

Tray 6 of the High-Capacity Feeder

A4 (210 x 297 mm)
JIS B5 (182 x 257 mm)

Executive (7.25 x 10.5 in.)
Letter (8.5 x 11 in.)

Tray 5 (Bypass Tray) only

Postcard: 100 x 148 / 148 x 200 mm
A6 (105 x 148 mm)
A5 (148 x 210 mm)
A4 (210 x 297 mm)
A4 Over-sized
A3 (297 x 420 mm)
B6 (125 x 176 mm)
B5 (176 x 250 mm)
B4 (250 x 353 mm)
JIS B6 (128 x 182 mm)
JIS B5 (182 x 257 mm)
215 x 315 mm
JIS B4 (257 x 364 mm)
SRA3 (320 x 450 mm)
DL envelope (110 x 220 mm)
C4 envelope (229 x 324 mm)
C5 envelope (162 x 229 mm)

Postcard: 3.5 x 5 in. / 4 x 6 in. / 5 x 7 in. / 6 x 9 in.
Statement (5.5 x x 8.5 in.)
8 x 10 in.
Executive (7.25 x 10.5 in.)
Letter (8.5 x 11 in.)
9 x 11 in.
US Folio (8.5 x 13 in.)
Legal (8.5 x 14 in.)
Tabloid (11
Tabloid Extra (12 x 18 in.)
12 x 19 in.
Envelope (6 x 9 in.)
Monarch Envelope (3.9 x 7.5 in.)
No. 10 Envelope (4.1 x 9.5 in.)

High-Capacity Feeder (Tray 6)

A4 (210 x 297 mm) LEF

Letter (8.5 x 11 in.) LEF

Supported Paper Sizes and Weights for Automatic 2-Sided Printing

Standard European Sizes

Standard North American Sizes

Postcard (148 x 200 mm)
A5 (148 x 210 mm)
A4 (210 x 297 mm)
A4 Oversized (223 x 297 mm)
A3 (297 x 420 mm)
JIS B6 (128 x 182 mm)
JIS B5 (182 x 257 mm)
215 x 315 mm
JIS B4 (257 x 364 mm)
SRA3 (320 x 450 mm)

Postcard (6 x 9 in.)
Statement (5.5 x 8.5 in.)
8 x 10 in.
Executive (7.25 x 10.5 in.)
Letter (8.5 x 11 in.)
9 x 11 in.
US Folio (8.5 x 13 in.)
Legal (8.5 x 14 in.)
Tabloid (11 x 17 in.)
Tabloid Extra (12 x 18 in.)
12 x 19 in.

In addition to the standard sizes, you can use custom size paper for 2-sided printing as follows:
- Minimum size 128 x 140 mm (5 x 5.5 in.)
- Maximum size 320 x 483 mm (12 x 19 in.)

Paper weights from 75 g/m² through 256 g/m² can be used for automatic 2-sided printing.

Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing.

Supported Custom Paper Sizes

Tray

Custom Paper Sizes

Trays 1-4

Width: 140-297 mm (5.5-11.7 in.)
Length: 182-432 mm (7.2-17 in.)

Tray 5 (Bypass Tray) only

Width: 89-297 mm (3.5-11.7 in.)
Length: 98-432 mm (3.9-17 in.)

Envelope Tray

Width: 148-241 mm (5.8-9.5 in.)
Length: 98-162 mm (3.9-6.4 in.)

Supported Paper Sizes for the Envelope Tray

Standard Sizes

Custom Sizes

C5 (162 x 229 mm, 6.4 x 9.0 in.)
DL (110 x 220 mm, 4.33 x 8.66 in.)
152 x 203 mm, 6 x 9 in.
Monarch (88 x 191 mm, 3.9 x 7.5 in.)
Number 10 Commercial (241 x 105 mm, 9.5 x 4.125 in.)

Minimum: 148 x 98 mm (5.8 x 3.9 in.)
Maximum: 241 x 162 mm (9.5 x 6.4 in.)