Check For the Most Recent Active Message or Fault Code and Restart Your Search

NOTE: To search on a fault code / status code, enter one code at a time exactly as it is displayed.

NOTE: Fault codes / Status codes are displayed on the Control Panel Touch Screen or CentreWare Internet Services (CWIS) in one of the the following formats:

• CWIS: a 2-digit number followed by a 3-digit number and then a 2-digit number. For example:
  
  xx-xxx-xx
  
  

• At the Machine [Fault History]: a 3-digit number followed by a 3 digit number and then a 2 digit number. For example:
  
  xxx.xxx.xx

To display status codes on the Touch Screen:

1. Press the [Machine Status] button on the Control Panel.

2. Select the [Active Messages] tab on the Touch Screen. Active faults or alerts are displayed.
   
   NOTE: Obtain Active Messages / Alerts here.
   
   

3. Select the [Fault History] button to display the Fault Codes.

To display status codes using CentreWare Internet Services (CWIS):

1. Access CentreWare Internet Services (CWIS). See the Related Content for additional information.

2. Click on the [Status] tab.

3. Click on [Description & Alerts] on the left side of the screen. A list of any status codes will be displayed.

4. Click on the [Refresh] button to update the information.

Related Content

• Access CentreWare Internet Services (CWIS)