Swap Drum Cartridge Positions to See if the Image Quality Defect Moves to Another Color
- Product support for
- Xerox Versant 180 Press, Xerox Versant 280 Press, Xerox Versant 3100 Press, Xerox Versant 4100 Press, Xerox Versant 2100 Press, Xerox Versant 80 Press
- Article ID
- KB0013971
- Published
- 2021-02-18
Note: All four Drum Cartridges are interchangeable.
To help determine the correct Drum Cartridge to be replaced, swap out the drum with the color defect on the output with another color drum.
For example, if there were cyan spots or lines on the output, swap the cyan drum with magenta drum. If the magenta spots or lines appear on the output, the drum needs to be changed.
Make some copies, if the image quality defect:
Moves to another color, the drum cartridge is the cause of the issue. Replace the affected drum cartridge. See the Related Content for additional information.
Does not move to another color, additional troubleshooting is required. Contact Support.
