Configure Xerox® Workplace Mobile App Security Settings

The Security section can be found under Company > Policies > Security. Here security settings related to the mobile app can be configured:

• Authentication Type: Method of confirming users identity for both the Printer Client and the Workplace Mobile App.
  
  Xerox^® Workplace Mobile App Authentication options:

• • LDAP Authentication: Users enter LDAP credentials when logging into the mobile app. To configure LDAP connections select: Company > Settings > LDAP Connections.

  • Confirmation Number: Users receive a unique number via email that is required to use the mobile application.
    
    

• Workplace Mobile App Login Retention: Users must provide their credentials when accessing the Workplace Mobile App. This setting controls when the user will be required to resupply their credentials.

• Set the Confirmation Number: Total number of digits required for Confirmation Number

• Set the Confirmation Number Lockout: Number of failed login attempts before user account is disabled

• Enable and set the Confirmation Number Expiration and Reset: Confirmation number will expire based on number of days set, system will send an email with a new confirmation number to the user

To configure the System Security settings:

1. Select Company > Policies > Security.

2. Under Authentication Type select a mobile app:

   • LDAP Authentication

   • Confirmation Number

3. Under Details enter a number for the following:

4. • Confirmation Number Length

   • Maximum Failed Login Attempts
     
     This is the number of failed login attempts before the user account is disabled. When the user is locked out, an email is sent that contains a link to unlock the user’s account.
     
     Note: Users can also be unlocked by:
     - Selecting the Users tab.
     - Selecting the locked out user.
     - Deselecting the Locked Out checkbox.
     
     

5. Under Mobile App Login Retention, if Retain Login Credentials is enabled, and Expiration Time (days) is set, when the expiration time is reached, the user will be logged out of the mobile app and will automatically log in using their retained credentials.

6. Under Confirmation Number Expiration and Reset, if the checkbox for enabled is selected and a number of days is set, the confirmation number will expire within that number of days.
   
   The expiration time is the total number of days since the confirmation number was created or last reset. When the confirmation number expires, the system will generate an email notification for enabled users containing a new confirmation number.
   
   

7. Click Save.