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Gray or Colored Background on Prints

Product support for
Xerox C410 Color Printer
Article ID
KB0010437
Published
2024-03-05

Gray or colored background example

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.

  1. Depending on your operating system, increase toner darkness from the Printing Preferences or Print dialog.

    Note: You can also change the setting on the printer control panel. Navigate to: Settings > Print > Quality > Toner Darkness.

  2. Print the document.

  3. Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust.

  4. Print the document.

  5. Remove the color imaging kit, and then remove the black imaging unit. For details, refer to Replace the Imaging Kit.

  6. Print the document.

  7. If the problem persists, contact Support for additional assistance.