Product support
IMPORTANT: “Due to changes in manufacturing hardware, new AltaLink C81xx/B81xx devices that are delivered with 114.xxx.001.31515, should not be downgraded. The minimum software version available for these devices is 114.xxx.001.31515. If you attempt to downgrade software on these devices, a Xerox Technician will be required to upgrade the device in the future. In addition, do not upgrade these devices to either of these releases: • 114.xxx.012.01810 • 114.xxx.022.12100 If you require the fixes that are available in these two releases, a compatible (upgradeable) software release will be available sometime in August 2022. *** This release contains the latest updates and features See the Release Notes for details