Clear the Paper Jam From the Fuser / Exit Area

To resolve the error displayed on the control panel, clear all paper from the paper path.

WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.

CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the printer.

To Clear the Paper Jam From the Fuser Area:

1. Lift the rear door release and pull open the door.
   
   
   
   

2. To open the paper guide on the top of the fuser, lift the paper guide tab.
   
   
   
   

3. Remove any jammed paper from the back of the printer.
   
   
   
   

4. Close the paper guide on the fuser.
   
   
   
   

5. Close the rear door.