Removing Lines, Streaks or Shadows

This problem can usually be attributed to a poor original, or a dirty scanner. Try one or a combination of the following to correct the problems.

To remove lines, streaks or shadows

• Clean the Document Glass, especially near the white plastic ramp on the left edge of the glass, if using the Document Feeder
• Run the job from the Document Glass
• Check the quality of the original. Use Border Erase or Edge Erase to remove lines from the edges of the document
• Turn on Background Suppression
• Load fresh paper

TIP: If you have programmed and run a job, and received unexpected results, ensure that the system-wide settings are all set back to their defaults by clicking <Clear All> or <Reset> in the user interface. Then proceed to do job programming pertinent to your job.