Configure SMart eSolutions Using CentreWare Internet Services (CWIS)

SMart eSolutions is a suite of features that simplifies printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network.

Before you can use SMart eSolutions, register the printer for SMart eSolutions. There are three ways to register the printer for SMart eSolutions:

• Automatic registration is available as a standard feature on many printer models.

• Xerox Device Agent-Lite is an option for small and medium-sized businesses. To download the client, refer to www.xerox.com/SMartesolutions.

• Xerox CentreWare Web is a browser-based software tool that installs, configures, manages, monitors, and reports on all network printers and multifunction printers, regardless of manufacturer. Xerox CentreWare Web is suited for large enterprise businesses. For details, refer to www.xerox.com/centrewareweb.

Note: SMart eSolutions is not available in all countries. Refer to your Xerox representative for details.

Before You Begin

• If your network uses an HTTP proxy server, provide information about your proxy server on the HTTP Proxy Server page.

• Ensure that the printer recognizes your DNS server. For details, refer to Configuring DNS Settings. For additional information, refer to Configure TCP/IP and DNS Settings Using CentreWare Internet Settings (CWIS).

Enabling SMart eSolutions

1. In Xerox CentreWare Internet Services, click Status > SMart eSolutions.

2. For SMart eSolutions, click Settings.

3. For Enrollment, select Enrolled.

4. For Daily Transaction Time, type the time of day that you want the printer to communicate with Xerox.

5. If your network uses an HTTP proxy server, provide information about your proxy server. For additional information, refer to Configure Proxy Server Settings Using CentreWare Internet Services (CWIS).

6. To test communication, click Test Communication Now.

7. Click Apply.

MeterAssistant Settings

MeterAssistant automatically submits meter reads to Xerox from network printers. This process eliminates the need to collect and report meter read information manually.

Note: If the count is zero, no data has been transmitted to Xerox.

1. In Xerox CentreWare Internet Services, click Status > SMart eSolutions.

2. Click MeterAssistant.

3. To configure email alerts, for Meter Email Alerts, click Settings.

4. Configure settings as needed, then click Apply.

SuppliesAssistant Settings

SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When SMart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies.

1. In Xerox CentreWare Internet Services, click Status > SMart eSolutions.

2. Click SuppliesAssistant. The supply list appears with the current% Life Remaining of each supply item.
   
   Note: If the% Life Remaining is unknown, no data has been transmitted to Xerox.

Maintenance Assistant Settings

Maintenance Assistant provides options for troubleshooting your printer. You can send detailed diagnostic information to Xerox, start online troubleshooting sessions with Xerox, and download usage information to your computer in .csv format.

1. In Xerox CentreWare Internet Services, click Status > SMart eSolutions.

2. Click Maintenance Assistant.

3. Click one of the following:

   • Send Diagnostic Information to Xerox.

   • Start an Online Troubleshooting Session.

   • Download File to Your Computer: Right-click and download the UsageLog.csv file to your computer.